Questions, answered plainly
The same handful of questions come up for almost every first-time buyer. Here they are, answered straight.
Getting started
No. Answer a few questions about what you're looking for and HomePilot gets to work. You can explore freely before sharing any contact details.
Yes, for buyers. HomePilot doesn't charge you to search, get guidance, or work with a licensed advisor. Advisor compensation works the same way it does in traditional real estate, and is disclosed clearly before you sign anything.
Not at all. Plenty of people use HomePilot just to understand affordability or see what's out there. There's no pressure to move forward until you're ready.
Working with AI and your advisor
HomePilot always tells you which one you're talking to. Day-to-day questions and search guidance come from HomePilot AI. The moment a tour, offer, or contract is involved, a licensed HomePilot Advisor takes over.
HomePilot AI doesn't give legal, tax, lending, inspection, or contractor advice, and it doesn't negotiate on your behalf. Anything that requires a license — touring, offers, contracts, negotiation — is handled by your advisor.
A real, licensed real estate professional, introduced to you by name once you're ready for tours or an offer. You'll always know exactly who is representing you.
Touring and offers
Yes. Current industry standards require a signed buyer representation agreement before touring homes with an advisor. Your advisor walks you through it before your first tour, so you know exactly what it means.
As soon as you're ready. Request a tour and your advisor will confirm a time that works for your schedule, not a sales schedule.
Your advisor prepares and presents every offer, then negotiates price, repairs, and terms on your behalf. You make the decisions; they handle the conversation.
Costs and financing
No. HomePilot can help you understand affordability before you've spoken to a lender. You'll want a pre-approval in hand before making an offer, though.
Yes, always. HomePilot doesn't require you to use any particular vendor for lending, inspection, insurance, or other services.
Trust and safety
No. HomePilot's standard is education before sales, with no high-pressure tactics, from the AI or from your advisor.
Yes. Your details are used to match you with homes and connect you with your advisor — never sold to third parties. See our Privacy Policy for the full details.